Return & Refund Policy – Perfume Products

We take pride in the quality of our perfumes and strive to ensure complete customer satisfaction. Please read our return and refund policy carefully before making a purchase.

1. Eligibility for Returns

• Perfume products can be returned within 7 days from the date of delivery.
• To be eligible for a return:
• The product must be unused and in its original packaging.
• The seal on the perfume bottle must be intact.
• Proof of purchase (invoice or order number) must be provided.

Please note: For hygiene and safety reasons, opened or partially used perfumes are not eligible for a return.

2. Non-Returnable Items

• Damaged or broken items during shipping are eligible for replacement, not refund.
• Items purchased as part of a promotional offer may have different return conditions. Please check the offer details.

3. Return Process

1. Contact our customer support at sagar.94.007@gmail.com within 7 days of delivery to initiate the return process.
2. Provide your order number, product name, and reason for return.
3. Our support team will guide you with the return shipping process.
4. Return shipping charges may apply unless the product was delivered damaged or incorrect.

4. Refund Policy

• Refunds will be processed within 7–10 business days after we receive and inspect the returned product.
• Refunds will be credited to the original payment method used during the purchase.
• If the product is found to be used, damaged, or not in original condition, the refund may be partially reduced or denied.

5. Damaged or Incorrect Items

• If you receive a damaged or incorrect perfume, please notify us within 48 hours of delivery.
• We will arrange a replacement or full refund at no additional cost.

6. Customer Support

For any queries related to returns, refunds, or product issues, please reach out to our dedicated support team:

Email: sagar.94.007@gmail.com

Response Time: Within 24–48 hours